Have you been holding onto Outback Steakhouse Gift Certificates? Recent news might affect their usability, especially if you’re in Hawaii. With the closure of all Outback Steakhouse locations in Hawaii, many customers are left wondering what to do with their unredeemed gift certificates. This consumer alert provides essential information and steps you can take.
In late 2023 and early 2024, Bloomin’ Brands, the parent company of Outback Steakhouse, announced the closure of multiple restaurants across the U.S. and internationally. Unfortunately, this included all Outback Steakhouse locations in Hawaii. Starting with the Hawaii Kai and Kihei closures, the remaining restaurants in Kapolei, Waipio, and Kona abruptly ceased operations on February 18, 2024. This sudden shutdown has left gift card holders in a difficult situation.
The Office of Consumer Protection (OCP) is urging consumers with Outback Steakhouse gift certificates to take immediate action to seek refunds. Typically, gift cards should be used promptly, as restaurant closures can complicate or even eliminate the possibility of redeeming their value.
Fortunately, there is a process in place for Outback Steakhouse gift certificate holders to request a refund from Bloomin’ Brands. To initiate a refund claim, follow these steps:
- Gather your gift certificates: Locate the Outback Steakhouse gift certificates you wish to redeem.
- Document your gift cards: Take clear images of both the front and back of each gift certificate.
- Prepare your information: Have your full name and complete mailing address ready.
- Contact Bloomin’ Brands: Email Bloomin’ Brands directly at [email protected] to begin the refund process.
- Include necessary details in your email: Attach the images of the front and back of your gift certificates and include your full name and mailing address in the body of your email.
- CC the Office of Consumer Protection (Optional but Recommended): For added assistance and to keep them informed, you can also CC Pam Keay from the Office of Consumer Protection at [email protected] on your refund request email.
While there is currently no stated deadline to file a refund claim, it is highly recommended to act quickly to ensure your claim is processed efficiently.
For further inquiries or if you need assistance with scanning and emailing your gift card information, reach out to Investigator Pam Keay directly. She can be contacted via email at [email protected] or by phone at 808-586-5971.
Don’t let your Outback Steakhouse gift certificates go to waste. Take action now to claim your refund and avoid potential loss due to the restaurant closures. Remember, prompt action is key when dealing with unused gift cards from closed establishments.
