Discover Summer Moon Coffee: Your FAQs Answered

COFFEE

What is wood-fired/oak roasted coffee?

At Summer Moon Coffee, we pride ourselves on our traditional roasting method: wood-fired coffee. We roast our beans over Texas oak in custom-built roasters, brick by brick. This time-honored technique infuses our coffee with a unique smoky sweetness that sets us apart.

How does wood-fired coffee differ from gas-fired roasted coffee?

Our wood-fired roasting process creates a noticeable difference in your cup. You’ll experience a coffee with a richer body and lower acidity compared to coffee roasted in modern gas-fired roasters. This results in a smoother, more balanced, and deeply satisfying coffee experience with every sip.

MOON MILK

What exactly is Moon Milk®?

Moon Milk® is the heart of many Summer Moon signature drinks. It’s our special sweet cream, a closely guarded family recipe crafted from 7 top-secret ingredients. Importantly, Moon Milk is made without honey and major food allergens. We also offer dairy-free Moon Milk options using oat, almond, or coconut milk, catering to your preferences.

What is Moon Juice then?

For our dairy-free friends, Moon Juice is our specially formulated dairy-free sweetener. We blend it with oat, almond, or coconut milk to create our delicious dairy-free Moon Milk, ensuring everyone can enjoy the Moon Milk experience.

COFFEE SHOPS

Where can I find the Summer Moon Coffee Menu?

Menu items can vary slightly depending on the location. The easiest way to see your local Summer Moon’s menu is through our order ahead app! Check it out to explore local offerings and place your order in advance.

What food options are available at Summer Moon?

We partner with local food vendors to bring you fresh and tasty bites at all our coffee shops. Food options differ by location, ensuring a local touch. You can usually find a selection of light fare such as breakfast tacos, pastries, donuts, and convenient grab-and-go items to complement your coffee.

Does Summer Moon Coffee offer free wi-fi?

Yes! We provide complimentary wi-fi at all Summer Moon Coffee locations. Stay connected while enjoying your favorite wood-fired coffee and Moon Milk.

What are Summer Moon’s holiday hours?

Please note our holiday closures. We are closed on Easter, Thanksgiving, and Christmas Day. We have slightly adjusted hours on Memorial Day, Labor Day, the day after Christmas, and New Year’s Day (opening later). We also close earlier than usual on July 4th, the day before Thanksgiving, Christmas Eve, and New Year’s Eve. To be certain about your neighborhood store’s hours, especially during holidays, please call your local Summer Moon.

Interested in opening a Summer Moon Coffee franchise?

Visit SummerMoonCoffee.com/Franchise to learn more about franchise opportunities and take the first step towards owning your own Summer Moon Coffee shop.

Does Summer Moon sell gift cards?

Yes, we absolutely do! Summer Moon Gift Cards are the perfect present for any coffee lover. You can purchase a Summer Moon Gift Card conveniently in-store or online at SummerMoonCoffee.com/gift-cards. Please remember that gift cards purchased online are physical cards that will be mailed to you and are redeemable for in-store purchases only. Currently, Summer Moon Gift Cards cannot be used for online store purchases or through our app. Give the gift of exceptional wood-fired coffee with a Summer Moon Gift Card today!

Is Summer Moon currently hiring?

The best way to inquire about joining the Summer Moon team is to visit the location where you’d like to work. Bring your resume and speak with the manager directly. You can also use our contact form to ask about job openings.

How can I share feedback about my Summer Moon experience?

We value your feedback! Whether you had a fantastic experience that reflects our commitment to friendly baristas and excellent coffee, or if something didn’t meet your expectations, please contact us. We aim to respond as quickly as possible.

How do I locate a Summer Moon Coffee near me?

Finding your nearest Summer Moon is easy. Just visit our locations page to find a shop near you and get your wood-fired coffee fix.

Can I place orders online for pickup at Summer Moon?

Yes, ordering ahead is encouraged! You can place a Summer Moon online drink order here or download the Summer Moon app for Apple or Android devices. While most locations offer online ordering, some drive-thru locations may not.

What’s the process for credits, refunds, or replacements for in-store orders?

If you need a credit, refund, or replacement for an in-store order, please visit the Summer Moon location where you made the purchase and speak with a manager. Our baristas are dedicated to making your drink perfect, so don’t hesitate to ask for a remake if it doesn’t meet your standards.

I heard a Summer Moon is opening nearby. When will it open?

Opening a Summer Moon coffee shop is a detailed and passionate process. We invest significant time and care in creating welcoming and vibrant spaces for you to enjoy. For the latest updates on new store openings, follow us on our social media channels. We announce all new store openings on our Instagram and Facebook pages.

Does Summer Moon offer decaf coffee? What about half-caff?

Yes, we cater to all caffeine preferences! Summer Moon offers both decaf and half-caff options, available both in-store and online. In our shops, we use decaf espresso, so you can have any espresso drink made decaf or half-caffeinated – just ask when you order. For online purchases, explore Firelight, our decaf blend or Spark, our half-caff blend.

What coffee blend is used for Summer Moon espresso?

Velvet Blaze is our signature wood-fired medium blend, known for its versatility and smooth flavor. We use Velvet Blaze for both our espresso and house drip coffee, offering a consistent and delightful coffee experience.

ONLINE STORE

Can I order Summer Moon coffee beans online?

Absolutely! You can order Summer Moon coffee beans online anytime and have our wood-fired coffee delivered directly to you. We also offer a convenient coffee subscription program, allowing you to schedule regular deliveries weekly or bi-weekly. Currently, we ship within the US only.

How do I manage my coffee subscription?

To make changes to your coffee subscription, such as adjusting your delivery schedule, skipping a shipment, adding products, or canceling your subscription, please contact us. We’re here to help you manage your subscription easily.

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