Kohl’s is a popular department store chain in the United States, known for its wide array of clothing, home goods, and more, all offered at budget-friendly prices. Gift cards from Kohl’s are a fantastic way to manage your spending or give the perfect present. However, to make the most of your Kohl’s gift card, knowing your remaining balance is essential. Whether you received a gift card or are using one for budgeting, understanding how to check your Kohl’s gift card amount is simple and can save you surprises at the checkout.
4 Simple Ways to Check Your Kohl’s Gift Card Amount
There are multiple convenient methods to check your Kohl’s gift card amount, ensuring you always know your spending power. Here are four easy ways:
1. Online Balance Check via Kohl’s Website
The quickest and easiest way to check your Kohl’s gift card amount is through the Kohl’s website. This method is accessible from any device with internet access, whether it’s your computer, tablet, or smartphone.
- Navigate to the official Kohl’s gift card balance check page: Kohl’s Gift Card Balance Check. Make sure you are on the official Kohl’s website to protect your information.
- Locate your 19-digit gift card number and 4-digit PIN. These are typically found on the back of your physical gift card. For digital gift cards, this information will be in the email or document you received. Carefully enter both the 19-digit gift card number and the 4-digit PIN into the designated fields on the webpage.
- Complete the CAPTCHA verification. This security measure helps ensure you are not a bot and protects the website from automated queries. Follow the instructions to solve the CAPTCHA, which may involve identifying images or typing characters.
- Click the “Check Balance” button. Once you’ve entered the information and completed the CAPTCHA, click the button to submit your request.
- View your Kohl’s gift card amount. After a moment, the current balance of your Kohl’s gift card will be displayed directly on your screen. You’ll see the exact amount remaining on your card, ready to be used for your next Kohl’s purchase.
Check Kohl's Gift Card Balance Online on Website
2. Check Your Balance Using the Kohl’s Mobile App
For shoppers who prefer using their smartphones, the Kohl’s mobile app provides a seamless way to check your gift card amount and manage your shopping experience. The app is available for both Android and iOS devices.
- Download and install the Kohl’s app. If you don’t already have it, download the Kohl’s mobile app from the Google Play Store for Android or the Apple App Store for iOS.
- Log in or create a Kohl’s account. Open the app and log in with your existing Kohl’s account credentials. If you are a new user, you can easily create an account directly within the app. Having an account can streamline your shopping and gift card management.
- Access the “Wallet” section. Once logged in, tap on the menu icon, often represented by three horizontal lines (burger menu), usually located in the top left corner of the app. Then, navigate to and open the “Wallet” section from the menu options.
- Add your gift card to the Wallet. In the Wallet, you will find options to add payment methods. Look for and tap on “ADD TO WALLET.”
- Enter your Kohl’s gift card details. Select the option to add a gift card and enter the 19-digit gift card number and 4-digit PIN for your Kohl’s gift card.
- Confirm and save your gift card. After entering the details, tap “ENTER” or a similar confirmation button. The app will process the information, and your gift card, along with its balance, will be added to your Wallet.
- View your gift card balance. Once added, your gift card and its current balance will be visible in your Wallet. You can easily check the Kohl’s gift card amount anytime by accessing the Wallet within the app.
Adding your gift cards to your digital wallet in the Kohl’s app offers added convenience, especially when shopping in-store. You can easily access and use your gift card directly from your phone during checkout. Just remember to keep your login information secure and only add gift cards to your personal account for privacy.
3. Contact Kohl’s Customer Service by Phone
If you prefer to speak with someone directly or do not have internet access readily available, checking your Kohl’s gift card amount by phone is another reliable option.
- Locate your gift card information. Have your Kohl’s gift card number and PIN ready before making the call.
- Dial Kohl’s customer service. Call either of these Kohl’s customer service numbers:
- Automated Gift Card Balance Checker: 800-935-6457 (This is an automated system designed specifically for balance checks.)
- General Customer Service: 855-564-5748 (If you prefer to speak to a live representative or have other questions.)
- Follow the prompts or speak to a representative. If you call the automated number, follow the voice prompts to enter your gift card number and PIN using your phone’s keypad. If you call general customer service, inform the representative that you want to check your Kohl’s gift card amount and provide them with the necessary information.
- Receive your Kohl’s gift card amount. The automated system will dictate the remaining balance to you. If you speak with a representative, they will provide you with the balance information directly.
4. In-Store Balance Check at a Kohl’s Location
For a traditional approach, or if you are already planning a visit to a Kohl’s store, you can easily check your gift card amount in person.
- Visit a nearby Kohl’s store. Locate the nearest Kohl’s store using the store locator on the Kohl’s website.
- Go to the customer service desk or any checkout register. Once inside the store, head to the customer service desk or any available checkout register.
- Present your Kohl’s gift card to the cashier or representative. Inform the cashier or customer service representative that you would like to check the balance on your Kohl’s gift card and hand them your card.
- Receive your balance information. The cashier or representative will swipe your gift card or manually enter the details to check the Kohl’s gift card amount. They will then inform you of the remaining balance on your card. If you have a digital gift card, you may need to provide the gift card number and PIN to the cashier.
Troubleshooting Common Issues When Checking Your Kohl’s Gift Card Amount
While checking your Kohl’s gift card amount is usually straightforward, you might occasionally encounter some issues. Here are common problems and how to address them:
Gift Card Not Recognized
If you receive an error message stating that information is missing or invalid when trying to check your balance online or via the app, it could be due to a few reasons:
- Incorrect Entry: Double-check the 19-digit gift card number and 4-digit PIN. Ensure you have entered them correctly, paying attention to any similar-looking characters. Re-enter the details carefully to rule out any typos.
- Card Activation: It’s possible the gift card was not properly activated at the time of purchase. If this is a new gift card, contact Kohl’s customer support or try adding the card to your Kohl’s Wallet in the app, as this might sometimes trigger activation.
- Brand Mismatch: In rare cases, especially if purchased from a third-party seller, you might have a gift card for a different retailer mistaken for a Kohl’s card. Verify that the gift card clearly displays the Kohl’s logo and branding.
Scratched Off or Damaged PIN
If the PIN on your physical gift card is scratched off or damaged, making it unreadable, you may have difficulty checking the balance online or via automated systems.
- Check Balance Online First: Sometimes enough of the PIN is legible to allow you to guess the correct digits through trial and error on the website’s balance check page (though be cautious about too many incorrect attempts potentially locking the card temporarily).
- Contact Customer Support: The best course of action is to immediately contact Kohl’s customer support. Explain the situation and provide them with the gift card number and any legible portion of the PIN. They may be able to assist you in retrieving the PIN or issuing a replacement card.
Expired or Unusable Balance
While most Kohl’s gift cards do not have expiration dates, there are situations where a card might have an unusable balance:
- Deactivation: Corporate or promotional gift cards might have specific terms and conditions, including potential deactivation under certain circumstances. Kohl’s may also deactivate a card if fraud or theft is suspected.
- Suspected Fraud or Theft: If Kohl’s suspects fraudulent activity associated with your gift card or if the card was reported stolen, they might block the card to prevent unauthorized use.
- Contact Customer Support: If you encounter an issue where your gift card shows a balance but is unusable, contact Kohl’s customer support to inquire about the card’s status and understand the reason for it being unusable. They can provide specific information about your card and potential resolutions.
Maximize Your Kohl’s Gift Card Value
Knowing your Kohl’s gift card amount is just the first step. To truly maximize your savings at Kohl’s, consider combining your gift card with Kohl’s Cash, coupons, and sales events. For those looking to acquire more Kohl’s gift cards, platforms like Pawns.app offer opportunities to earn gift cards by participating in paid surveys, playing games, or sharing your internet connection. These can be a great way to supplement your shopping budget at Kohl’s.
Conclusion
Checking your Kohl’s gift card amount is a simple process that ensures you are always aware of your available funds for shopping at Kohl’s. With four convenient methods available – online, via the mobile app, by phone, and in-store – you can easily stay informed and manage your gift card balance effectively. Knowing your balance helps in budgeting, avoiding checkout surprises, and making the most of your Kohl’s shopping experience.
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