If you purchased Pittsburgh Automotive 3 Ton or 6 Ton Heavy Duty Steel Jack Stands from Harbor Freight Tools, you might be eligible for a Harbor Freight Gift Card due to a safety recall. This recall, officially announced in May 2020, addresses a potential defect in certain jack stands that could compromise safety. Here’s what you need to know about the recall and how to claim your gift card.
Understanding the Pittsburgh Automotive Jack Stand Recall
Harbor Freight Tools initiated a voluntary recall of specific Pittsburgh Automotive 3 Ton and 6 Ton Heavy Duty Steel Jack Stands. The recall, identified by NHTSA Campaign I.D. Numbers 20E-016 and 20E-027, was issued because of a potential safety issue.
What is the Safety Condition?
The recall notice explains that under load and with a shift in weight, the pawl in certain units of these jack stands could disengage from the extension lifting post. This disengagement can cause the stand to suddenly drop, posing a significant risk of serious injury to anyone near or under a lifted vehicle, as well as potential property damage. As a safety precaution, Harbor Freight urges customers to immediately stop using the affected jack stands.
Which Jack Stands Are Recalled?
It’s crucial to identify if your jack stands are part of this recall. The recalled models are:
- Pittsburgh Automotive 3 Ton Heavy Duty Steel Jack Stand:
- Item Number 61196 – Sold from January 2013 to March 2020
- Item Number 56371 – Sold from March 2020 to April 2020
- Pittsburgh Automotive 6 Ton Heavy Duty Steel Jack Stand:
- Item Number 61197 – Sold from June 2013 to March 2020
How to Identify the Item Number:
For item numbers 61196 and 61197, you can find the item number on the yellow part of the label located on the base of each jack stand.
For item number 56371, the item number is located on the label on the top of each jack stand.
Another view of the label showing item number 56371 on the jack stand
Important Note: Only these specific item numbers and sale date ranges are included in the recall. No other Harbor Freight jack stand models are affected.
Your Harbor Freight Gift Card and 20% Coupon
To compensate customers for the recalled jack stands and the inconvenience, Harbor Freight Tools is offering a Harbor Freight gift card. Here’s what you will receive:
- Gift Card: A Harbor Freight gift card equal to the original retail price of the recalled jack stands you purchased (including applicable taxes).
- 20% Off Coupon: In addition to the gift card, Harbor Freight is providing a one-time use 20% off coupon. This coupon can be used on any in-store purchase, including new jack stands or any other Harbor Freight items (some limitations may apply).
How to Redeem Your Gift Card and Coupon
Getting your Harbor Freight gift card is a straightforward process:
- Bring Your Recalled Jack Stands to a Store: Once any local “Shelter At Home Orders” are lifted, take your 3 Ton or 6 Ton Heavy Duty Steel Jack Stands (item numbers 56371, 61196, or 61197) to your nearest Harbor Freight Tools store.
- No Receipt Needed: You do not need to provide a purchase receipt to return the jack stands and receive your gift card. Simply bring in the recalled jack stands.
- Receive Your Gift Card: Upon returning your jack stands, you will receive a Harbor Freight gift card for the retail price.
- In-Store Coupon: The 20% off coupon is typically provided at the store when you return your jack stands. Make sure to ask for it if it’s not automatically offered. To use the coupon, present the physical coupon to the cashier at the time of purchase.
You can find directions to your local Harbor Freight Tools store on their website: www.harborfreight.com.
Customer Service and Further Assistance
If you believe you have already returned your jack stands but did not receive your Harbor Freight gift card within a reasonable timeframe, or if you have any other questions, you can contact Harbor Freight Tools Customer Service:
- Email: [email protected]
- Mail: Harbor Freight Tools, Attn: Customer Service, P.O. Box 6010, Camarillo, CA 93011-6010
- Phone: 800-444-3353
For safety-related complaints that you believe Harbor Freight has not adequately addressed, you also have the option to contact the National Highway Traffic Safety Administration (NHTSA).
Conclusion: Prioritizing Safety and Customer Satisfaction
This recall of Pittsburgh Automotive jack stands highlights Harbor Freight Tools’ commitment to customer safety. By offering a Harbor Freight gift card and a 20% off coupon, they are taking responsibility for the product defect and ensuring customer satisfaction. If you own any of the recalled jack stands, please take immediate action, discontinue use, and return them to your local Harbor Freight store to receive your Harbor Freight gift card and utilize the provided coupon. Your safety, and the safety of those around you, is the top priority.
